Branch Manager
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Gumaca,
Sto. Tomas,
Guinayangan | Gumaca,
Sto. Tomas,
Guinayangan |
The Branch Manager is responsible for managing the branch’s financial, operational, and administrative functions in line with bank policies. They ensure the branch meets Financial Management and Performance targets while providing excellent customer service. The manager leads the team, driving Leadership and Team Management, improving Operations Management and Efficiency, and ensuring compliance with regulations. They handle day-to-day operations, solving problems effectively through Problem-Solving and Decision-Making, and remain adaptable to changes in technology or customer needs through Adaptability and Change Management.
Focused on staff development, the Branch Manager prioritizes Employee Development and Performance Management, providing coaching and performance feedback. They also drive Green and Sustainable Practices and foster a workplace that promotes Mitigation of Social Risks through Workplace Equality and Diversity, ensuring the branch aligns with the bank’s core values and broader social responsibility goals.
| Competencies
• Business Acumen
• Excellent organizational skills
• Results driven and client focused
• Sufficient knowledge of modern management techniques and best practices
• Leadership and human resources management skills
Requirements
• Proven branch management experience, as a Bank Manager or similar role
• Ability to meet sales targets and production goals
• Familiarity with industry’s rules and regulations
• With experience in operations, preferably gained from banking, credit union, finance and similar industries an advantage
• With 4-year Bachelor’s degree in Business Administration, Accountancy and/or related fields.
• With at least 2 years managerial or supervisorial experience
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Assistant Branch Manage
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Infanta,
Lucena | Infanta,
Lucena | The Assistant Branch Manager supports the Branch Manager in overseeing the branch’s operations, ensuring efficient performance across all functions. They focus on Leadership and Team Management, driving high performance and customer satisfaction. The Assistant Branch Manager handles daily operations, addressing challenges through Problem-Solving and Decision-Making, and adapting to changes in customer needs and technology.
They prioritize Client Engagement and Service Excellence, ensuring top-tier customer service, and are committed to Employee Development and Performance Management, providing coaching and feedback. They maintain regulatory compliance and contribute to Green and Sustainable Practices within the branch. The Assistant Branch Manager also fosters a diverse, inclusive workplace, focusing on the Mitigation of Social Risks through Workplace Equality and Diversity, ensuring the branch aligns with the bank’s values and social responsibility goals.
| Competencies
• Business Acumen
• Client Focus
• Ethical Conduct
• Financial Management
• Decision Making
• Good planning skills
Requirements
• With experience in operations, preferably gained from banking, credit union, finance and similar industries
• With 4-year Bachelor’s degree
• With supervisorial experience
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Cash Operations Services Officer
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Lucena City (Head Office) | Lucena City (Head Office) | The Cash Operations and Services Officer supports the smooth operation of the Treasury Department, acting as a reliever for branches. They provide Leadership and Team Management, applying Job Knowledge and Technical Skills to ensure efficient cash operations.
With strong Communication and Problem-Solving Skills, they address challenges and maintain service excellence. The officer focuses on Employee Development, ensures Compliance, and promotes Green Practices. They also foster Workplace Equality and Diversity, creating an inclusive and effective work environment.
| Competencies
• Good communication skills both in verbal and written
• Ability to maintain confidential information, thereby safeguarding the bank’s integrity
• Has strong analytical skills and attention to details
• Effective organizational skills
• Team player and service-oriented
• Professional appearance and courteous manner
Requirements
• With 4-year Bachelor’s degree in Business Administration, Accounting, Finance or other related courses
• With adequate customer service orientation and experience.
• With supervisory and related work experience an advantage
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Branch Services Officer
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Cainta,
Calauag | Cainta,
Calauag | The Branch Services Officer (BSO) assists the Branch Manager in overseeing branch operations, with a focus on cash handling, security, compliance, and customer service. They ensure efficiency and regulatory adherence while acting as the officer-in-charge in the Branch Manager’s absence.
The BSO provides Leadership, applies Job Knowledge to optimize operations, and uses strong Communication to support staff and clients. Skilled in Problem-Solving, they ensure smooth operations and excellent service. They also focus on Employee Development, Compliance, and promote Green Practices and Workplace Equality and Diversity.
| Competencies
Technical Competencies:
• Banking Operations – Strong knowledge of cash handling, deposits, withdrawals, loans, and checkclearing.
• Regulatory Compliance – Familiarity with Bangko Sentral ng Pilipinas (BSP) regulations, AMLA, and KYC policies.
Behavioral Competencies:
• Leadership and Decision-Making – Ability to lead branch operations effectively and make sound business decisions.
• Customer Focus – Strong commitment to providing excellent client service.
• Attention to Detail – High level of accuracy in transaction processing and reporting.
Qualifications
• Bachelor’s Degree in Banking & Finance, Accounting, Business Administration, Economics, or related field.
• At least 3-5 years of experience in branch banking operations, with at least 1-2 years in a supervisory role.
• Strong knowledge of cash management, loan processing, and banking regulations. • Experience in handling customer service, risk management, and security measures.
• Proficiency in core banking systems, Microsoft Office (Excel, Word), and transaction monitoring software.
• Must have excellent leadership, communication, and analytical skills
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Loan Specialist
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Mulanay,
Sariaya,
Lucena City | Mulanay,
Sariaya,
Lucena City | The Loan Specialist assists in processing and finalizing clients’ loan applications, ensuring Operational Efficiency and Accuracy throughout the process. They provide excellent Customer Service and manage client relationships while maintaining attention to detail in all loan documentation.
Focused on Efficiency and Productivity, the Loan Specialist collaborates with the team to meet goals and ensure seamless operations. They uphold Ethical Conduct and ensure all actions comply with regulations and security standards. The Loan Specialist also supports Green Practices and contributes to Workplace Equality and Diversity, promoting an inclusive and responsible work environment.
| Competencies
• Must be patient, detail oriented, organized and analytical.
• Pleasant and customer service oriented.
Requirements
• BS degree in Finance, Accounting, BSBA, or other related courses
• Related work experience gained from banking, finance and similar industries an advantage; Fresh graduates are welcome to apply
• Proficient in MS Office
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Branch Teller
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San Jose,
San Narciso,
Luisiana,
Mulanay,
Catanauan | San Jose,
San Narciso,
Luisiana,
Mulanay,
Catanauan | Branch Tellers manage client accounts and daily transactions such as deposits, withdrawals, and fund transfers with accuracy and efficiency. They actively engage clients to promote and cross-sell bank products and services, supporting branch sales goals. Focused on customer satisfaction and compliance, they uphold ethical standards while contributing to a sustainable and inclusive workplace.
| Competencies
1. Ability to maintain a balance of large bulk of currency constantly
2. Ability to maintain confidential information, thereby safeguarding the bank’s integrity
3. Ability to execute assigned duties effectively by proper understanding of both verbal and written directives
4. Has analytical skills and detail oriented
5. Professional appearance and courteous manner
Requirements
1. With 4-year Bachelor’s degree in Business Administration, Accounting, Finance or other
related courses
2. With adequate customer service orientation and experience.
3. With related work experience an advantage
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GL Bookkeeper
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Cainta,
Lucena City | Cainta,
Lucena City | The GL Bookkeeper ensures accurate recording of all branch transactions, reports, and financial records in compliance with bank policies. They maintain operational efficiency, accuracy, and security while supporting the branch’s financial integrity. Working closely with the team, they uphold ethical standards, regulatory compliance, and promote sustainability and workplace inclusivity.
| Competencies
• Solid understanding of basic bookkeeping and accounting principles
• Proven ability to calculate, post and manage accounting figures and financial records
• Data entry skills along with a good command of numbers
• High degree of accuracy and attention to details
Requirements
• BS degree in Finance, Accounting, BSBA, or other related courses
• Related work experience gained from banking, finance and similar industries an advantage; Fresh graduates are welcome to apply
• Proficient in MS Office
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ATM Bookkeeper
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Lucena City | Lucena City | Handles ATM-related tasks including downloading reports, preparing and reconciling transactions, managing journals and certifications, tagging complaints in the Bancnet system, and preparing debit/credit memos. Also posts entries to the General Ledger, prints vouchers, reconciles monthly reports, completes ATM report filings, and provides guidance to branches and Payroll clients on payroll template preparation. Performs additional duties as assigned.
| COMPETENCIES
• Good analytical skills
• Meticulous attention to detail
• Good communications skills
• Good computer skills on MS Office specifically on Excel
REQUIREMENTS
• With sound understanding of accounting and financial reporting principles and practices
• With 4-year Bachelor’s degree in Business Administration, Accounting, Finance or other related courses
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Admin Assistant
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Lucena City | Lucena City | Manages communications, oversees document traffic, and facilitates the processing of legal and operational documents. Maintains records, monitors supplies, and handles procurement as needed. Coordinates backups, manages documentation for various claims, and ensures compliance with internal audits. Prepares reports on performance, inventory, and compliance, and tracks relevant processes for renewal or extension. Consolidates meeting minutes, prepares regulatory reports, and maintains databases. Performs other duties as assigned.
| Competencies
• Time management skills and ability to multi-task and prioritize work
• Knowledge on legal documents and notarial process
• Attention to detail and accuracy
• Good written and oral communication.
• Has initiative, flexibility and ability to handle change
• Good interpersonal skills
Requirements
• Computer literacy; Proficiency in Microsoft Office and data entry
• With 4-year Bachelor’s degree in Business Administration, Finance or other related courses
• Related work experience an advantage
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